FAQS

Skidz Burly Vitamins is an ecommerce store based in the USA. We are dedicated to bring truly genuine and unique items relating to your health.

We are to Open 9 Am – 4 pm Monday-Friday

If we are away from the phone lines, we ask you to leave a message and will return your call as soon as we can.  Your call is important for us. 

Online orders during the weekend will be dealt with on Monday. 

Select the items you would like to purchase from the various collections, and add them to your cart.

Once you’re happy with your selection, proceed to the Check-Out.

You will be asked to enter an address for delivery and preferred shipping.

Select your payment method and submit your order.

Once your order is confirmed, you’ll receive a confirmation email. 

(If you have created an account on our website and are signed in, then your previous shipping and contact details will be retrieved.)

We offer you to create an account on our online store, but this is not a requirement. We accept orders without an account being setup.

If you choose to create your account, the checkout process will be faster, as we have your address and contact saved from previous orders. Creating an account will also give you access to all previous orders. 

We do not use your account detail for any correspondence that does not directly relate to your order. If you would like to receive the occasional bit of news from us, you may choose to subscribe to our mailing list.

• On 3 Month Subscription you will get 5% discount on the products  with no shipping fee.
• On 6 months subscription you will get 10% discount on the products with no shipping fee.
• On 12 months subscription you will get 15% discount on the products with no shipping fee.

Our customers will get free shipping on our monthly subscriptions.

All orders will be shipped within 1-2 business days from the time your order and payment was received! all Domestic orders will be shipped through USPS. Most 1st class mail should arrive in 3 – 7 days

If our website reflects “out of stock”, click the ‘Notify me when this product is back”. We’ll notify you as soon as the product is restocked. 

PayPal– You will be transferred to the PayPal payment page for settlement. ( Please note that PayPal may charge a currency conversion fee if your currency does not match your PayPal account. )

Pay through your Stripe Card– We accept online payments using Stripe Card.

All international orders will be shipped via standard shipment methods primarily through Fed X . The total shipping time on standard International orders is 2-3 weeks. once the shipping label is created the tracking # will be sent to you via email from Info@SkidzBurlyVitamins.com.

If your order is INCORRECT OR DAMAGED  please contact us within 3 days of receiving it.  The item should not be used or opened and should be in its original packaging. There Will not be a re-delivery/exchange fee if the improper product was sent mistakenly (contrary to the order placed on line ). Refunds will not be made.